Credit Control Manager

The Team & Focus of the Role

Our Credit Control team is growing! We’re excited to be creating a centre of excellence for credit control within our Head Office finance team and are on the lookout for a Credit Control Manager. This is a newly created role to take the lead on standardising and refining our current processes working with credit controllers across our business.

This is a permanent role on a 37.5 hour contract (Monday – Friday) however we encourage flexible working and offer a hybrid working policy.

In return, beyond your base salary you will be included in:​

• A discretionary bonus scheme

• A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period!

• Enhanced maternity, paternity, adoption and shared parental leave

• An online money saving portal

• Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family

• Volunteering Leave equating to 2 days per year (pro rata if you’re part-time)

Duties will include:

• Build on our existing policies and procedures to ensure that customers settle accounts in a timely manner, overdue debt is minimised, credit risk is understood and managed and payment issues are resolved
• To take responsibility for debt (initially within one of our divisions but this will expand as appropriate

• Check customer’s credit and approve or deny applications based on company standards and requirements
• To work with credit controllers across the business to ensure that best practice is shared and adhered to
• Responding to client queries and keeping customer satisfaction and retention high
• Reducing debtors’ ‘Days Sales Outstanding’
• Negotiate payment plans with customers and set up loan terms and conditions
• Check customer’s credit and approve or deny applications based on company standards and requirements
• Act as manager for the credit control administrator

The successful candidate will have...

• Experience of leading on Credit Controller responsibilities
• Excellent customer services skills.
• Experience of leading a team
• Ability to clearly explain financial matters to a diverse group of people
• Good negotiation skills
• Excellent attention to detail
• Ability to prioritise their own workload
• Good analytical skills

Why Fisher German?

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the six property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy.

We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we are fully digital, embracing our current circumstances to keep our colleagues connected. As we gradually come out of lockdown, you can expect sporting events, pop-up bars, charity events, dress down days, BBQs, parties and CPD events. But in the meantime, you’ll still catch us networking on MS Teams, listening to live leadership updates on Zoom, holding socially distanced picnics in the park and enjoying a virtual quiz at the end of the week.

What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please apply for the opportunity, or reach out to our recruitment team.

Bring Yourself to Work

It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.