Credit Controller

Credit Controller

Location: South Birmingham
Salary: £26,000 - £30,000 per annum
Job Type: Full-Time | Permanent | Hybrid Working

Credit Controller Job Overview

We are currently recruiting for an experienced Credit Controller to join a busy and fast-paced finance team based in South Birmingham. This is an excellent opportunity for a Credit Control professional with experience in Accounts Receivable, Sales Ledger, or Debt Collection looking to join a stable and supportive organisation offering hybrid working.

The successful candidate will manage a high-volume customer ledger, reduce aged debt, maintain cash flow, and build strong working relationships across a multi-site business environment.

Key Responsibilities

• Manage a high-volume Accounts Receivable and Sales Ledger portfolio
• Chase outstanding debt via telephone, email, and written correspondence
• Reduce aged debt and maintain strong collection performance
• Allocate and reconcile customer payments accurately
• Conduct credit checks and monitor customer credit limits
• Investigate and resolve customer account queries and invoice disputes
• Escalate overdue accounts to debt collection agencies or legal action when required
• Process new customer account applications and maintain records
• Build effective relationships with customers and internal stakeholders
• Produce reports using Microsoft Dynamics and Excel and support continuous improvement initiatives
• Assist with cash allocation, reconciliation and month-end processes

Requirements

Essential Experience

• Previous experience as a Credit Controller, Accounts Receivable Assistant, or Sales Ledger Clerk
• Experience managing high-volume customer ledgers
• Strong debt collection experience
• Communication and negotiation skills
• Organisation and attention to detail
• Ability to work independently in a fast-paced environment
• Finance systems experience
• Excel skills including – VLOOKUPs, filters, sorting, data analysis and manipulation

Desirable Experience

• Microsoft Dynamics / OCR / shared service environment experience (systems exposure)
• Experience in construction, retail, logistics or multi-site businesses
• AAT qualification or finance-related study

Candidate Profile

• Proactive and adaptable
• Confident, resilient communicator
• Organised with strong attention to detail
• Team player with a professional approach

Salary & Benefits

• £26,000 - £30,000 per annum
• Hybrid working model with minimum 3 days in the office
• Onboarding and training attendance required onsite
• Benefits include – Holiday Buy Scheme, Enhanced pension, Bonus scheme, ShareSave, Free breakfast, Health Cash Plan, EAP, Gym discounts, Cycle to Work, and Retail discounts

Apply Now

If you are an experienced Credit Controller, Accounts Receivable Assistant, or Sales Ledger Clerk looking for your next opportunity in Birmingham, apply today and take the next step in your finance career.