Credit Controller
West Midlands and Worcestershire Perm Hub
Key Responsibilities
- Manage and maintain the sales ledger, ensuring all accounts are accurate and up to date
- Proactively chase outstanding debt via phone, email, and written communication
- Build and maintain strong relationships with customers to resolve payment queries efficiently
- Monitor customer credit limits and assess risk, escalating concerns where necessary
- Allocate incoming payments and reconcile customer accounts
- Investigate and resolve invoice disputes in collaboration with internal teams (operations, billing, customer service)
- Produce regular aged debt reports and provide updates to senior management
- Support month-end processes, including reporting and ledger close activities
- Assist in improving credit control procedures and cash collection strategies
Requirements
- Previous experience in a Credit Controller or Accounts Receivable role (ideally within fleet, logistics, or service-based environment)
- Strong communication and negotiation skills
- Ability to manage a high volume of accounts in a fast-paced setting
- Good attention to detail and strong organisational skills
- Confident using accounting systems and Excel
- Proactive approach with the ability to work independently and as part of a team
Desirable
- Experience working within a fleet, automotive, or transport business
- Familiarity with high-volume invoicing and contract-based billing
- Understanding of credit risk and collections strategies
What’s on Offer
- Competitive salary and benefits package
- Supportive and collaborative team environment
- Opportunity to work within a growing fleet business
- Career development and progression opportunities
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