CTO
Wolviston Management Services
Location: North East England (Hybrid)
Salary: Competitive + Executive Benefits Package
The Opportunity
We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business.
This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth.
You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers.
Key Responsibilities:
- Technology Strategy & Leadership
- Define and execute the organisation's technology strategy and roadmap
- Ensure technology services align with business objectives and customer requirements
- Identify emerging technologies and opportunities for innovation
- Drive continuous improvement across technical operations, service delivery and customer outcomes
- Act as the senior technical authority within the business
Service & Solution Development:
- Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings
- Ensure technical solutions remain competitive, scalable and commercially viable
- Work closely with sales and customer success teams to support solution design and customer engagement
- Contribute to the development of new service offerings, including AI and automation capabilities
- Support strategic customer engagements and technical escalations where required
- Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services
- Foster a culture of accountability, innovation and continuous learning
- Support succession planning and talent development initiatives
- Ensure teams possess the skills and capabilities required to support future growth
- Build trusted relationships with customers, partners and vendors
- Support business development activities through technical leadership and solution expertise
- Participate in customer strategy discussions, workshops and presentations
- Ensure technical decisions support both customer outcomes and commercial objectives
- Maintain oversight of technical standards, security frameworks and best practices
- Ensure compliance with relevant regulatory and industry requirements
- Manage technology risk and support business continuity initiatives
- Drive operational efficiency through automation, standardisation and process improvement
- Proven leadership experience within an MSP, technology services or consultancy environment
- Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies
- Experience developing and executing technology strategies
- Demonstrable success leading technical teams and driving organisational growth
- Strong stakeholder management and communication skills
- Commercial awareness with the ability to align technology investments to business outcomes
- Experience supporting customer-facing technical engagements
- Experience within a Microsoft-focused technology environment
- Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies
- Experience developing managed service offerings
- Exposure to mergers, acquisitions or business transformation programmes
- Relevant technical or leadership certifications
Success in this role goes beyond maintaining technology.
You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions.
You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers.
Personal Attributes
- Strategic thinker with a strong commercial mindset
- Natural leader who inspires confidence and trust
- Passionate about technology and innovation
- Customer-focused and solutions-oriented
- Comfortable operating at both strategic and operational levels
- Driven by continuous improvement and business growth
This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth.
You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.
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