Customer Account Executive

Customer Account Executive
Chesterfield | £30,000 | Monday – Friday

Elevation Recruitment Group are working with a global, fast-growing business to recruit a Customer Account Executive to join their Chesterfield-based team.

This is a fantastic opportunity for someone with customer-facing or account management experience who’s ready to step into a role with real ownership, client exposure, and progression into Account Management or Customer Success.

What’s on offer?

• Salary: £30,000
• 25 days holiday + bank holidays
• Birthday off
• Healthcare cash plan
• Death in service
• Monday – Friday, business hours
• Clear progression into Account Management / Customer Success
• A collaborative, people-focused culture within a global business

The Role

This is not a call-centre role - you’ll be owning client relationships, acting as a key point of contact and playing a vital role in delivering an outstanding customer experience.

You’ll manage a portfolio of accounts, ensuring clients are fully engaged, supported, and seeing real value from the company’s products and services.

Key Responsibilities

• Build and manage long-term client relationships across multiple accounts
• Act as the primary point of contact for all customer queries and communication
• Support onboarding and implementation, ensuring a smooth customer journey
• Understand client goals and proactively add value to their experience
• Monitor engagement and identify risks and opportunities within accounts
• Work closely with internal teams to deliver on client expectations
• Identify upsell and cross-sell opportunities
• Support renewals, quotations, and contract discussions
• Maintain accurate records within CRM systems

About You

• Experience in customer service, account management, or client-facing roles
• A confident communicator who can build rapport with ease
• Commercially aware with a proactive, solutions-focused mindset
• Highly organised with strong attention to detail
• Comfortable managing multiple clients and priorities
• Experience using CRM systems and Microsoft Office

If you’re looking for a role where you can build relationships, add real value, and develop your career - this is not one to miss.

Get in touch with Sarah or Amy today for immediate consideration.