Customer Account Manager

Customer Account Manager Full time Permanent 

Are you a relationship-builder who thrives in a fast-paced environment! Love building relationships, solving problems and being at the centre of the action?

We're looking for a Customer Account Manager to become a key part of a highly successful engineering business, where you'll take ownership of customer projects from quotation through to delivery. Working closely with production, purchasing and technical teams, you'll play a critical role in keeping projects moving, overcoming challenges and delivering an outstanding customer experience.

If you thrive in a fast-moving environment and enjoy making things happen, this could be the perfect next step in your career.

What you'll be doing:

• Managing and developing relationships with existing customers
• Acting as the first point of contact for all sales-related enquiries
• Managing quotations, lead times and delivery schedules
• Maintaining customer order books and providing regular updates
• Coordinating with internal teams to ensure projects stay on track
• Processing sales orders accurately and efficiently
• Identifying and resolving issues before they impact customers

What we're looking for:

• Previous Account Management experience and either in an engineering or manufacturing environment 
• Strong communication and relationship-building skills
• Excellent attention to detail
• Ability to manage multiple priorities and deadlines
• Self-motivated with strong organisational skills
• Positive, flexible and solutions-focused mindset
• Strong IT skills

In return, you'll join a supportive team where your contribution is valued, your development is encouraged, and no two days are the same.

If you're looking for a role where you can take ownership, build lasting customer relationships and make a genuine impact, we'd love to hear from you.

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