Customer Care Coordinator

Customer Care Coordinator – National Housebuilder

Location: Suffolk
Salary: £30,000 per year
Hours: Monday to Friday | Full-Time

Join One of the UK’s Leading Housebuilders

An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability.

This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You’ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk.

Why Join Us?

• Competitive salary of £30,000
• Monday to Friday working hours – no weekends
• Stable, long-term career with a recognised national developer
• Friendly, supportive working environment
• Excellent opportunities for progression and development
• Modern office environment within a growing regional team
• Be part of delivering high-quality new homes across the region

The Role

As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You’ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule.

This is a busy and varied role where no two days are the same.

Key Responsibilities

• Coordinating schedules, documentation, and site communications
• Liaising with subcontractors, suppliers, and site management teams
• Supporting the delivery of residential housing developments
• Managing reports, systems, and project administration
• Ensuring all information is accurate and up to date
• Assisting with customer and contractor queries
• Maintaining strong communication across multiple departments

What We’re Looking For

• Previous experience within the housebuilding or construction industry is essential
• Strong organisational and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Confident using Microsoft Office and internal systems
• Professional, proactive, and team-focused attitude
• Excellent attention to detail

Apply Now

If you’re looking to join a respected national housebuilder where your experience is valued and your career can grow, we’d love to hear from you.

This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk.