Customer Coordinator

Brough Area, HU14
Monday to Friday | 8:30am - 5:00pm
£25500 per annam + Excellent Career Opportunities

Are you passionate about delivering great customer service and keeping things organised in a fast-paced environment?

We're recruiting for a Customer Coordinator to join a successful and growing business within a busy B2B customer support team. This is a fantastic opportunity to join a friendly, supportive company where your contribution genuinely makes a difference and where long-term career development is encouraged.

This role would suit someone with strong communication and organisational skills who enjoys building relationships, solving problems, and providing a first-class customer experience.

As a Customer Coordinator, you'll play a key role in supporting business customers across the UK, ensuring orders, enquiries, and deliveries are managed smoothly from start to finish.

Key responsibilities include:

• Acting as a first point of contact for customers via phone, email, and internal systems
• Processing orders accurately and efficiently
• Supporting customers with product information, availability, and order updates
• Coordinating deliveries with warehouse and logistics teams
• Managing customer records and updating internal systems
• Building strong relationships with customers and internal departments
• Resolving queries professionally and escalating issues where required
• Working closely with Sales, Operations, and Finance teams to ensure an excellent customer journey
• Supporting the wider team during busy periods and contributing to continuous improvement

We're looking for someone who is:

• Customer-focused with a positive and professional approach
• Highly organised with strong attention to detail
• Confident communicating with customers and colleagues at all levels
• Comfortable managing multiple tasks and systems simultaneously
• Proactive, reliable, and motivated to learn
• Previous customer service, coordination, administration, or office experience would be beneficial

Experience within a B2B environment would be advantageous, but attitude, communication skills, and a willingness to learn are equally important.

• Opportunity to join a growing and supportive business
• Friendly, team-focused working environment
• Full-time, stable position with long-term career prospects
• Monday to Friday working hours with no weekends
• On-site parking
• Ongoing training and development opportunities
• Fast-paced and varied role where no two days are the same

If you're looking for an opportunity to join a professional business where you can develop your career and be part of a collaborative team, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.