Customer Equipment Coordinator

Key Responsibilities:

• Ensure all work is carried out safely and efficiently, whether on site or at a depot, in full compliance with the Company’s Health & Safety Directives, Method Statements, and procedures.
• Respond promptly and professionally to all customer enquiries, delivering outstanding customer service at all times.
• Identify customer needs and ensure the correct equipment is available, quoted, and delivered on time.
• Maintain accurate records, follow up on enquiries, and convert opportunities into confirmed sales.
• Develop strong product knowledge and offer innovative, practical solutions to customers.
• Work closely with logistics and procurement teams to ensure smooth, efficient transactions.
• Adhere to all Company Policies and Procedures and consistently uphold the Nixon Hire Values.
• Follow Health, Safety, Environmental, and Quality (HSEQ) processes to maintain compliance at all times.
• Carry out any other duties as reasonably requested by your Line Manager.

Person Specification:

• Self‑motivated, resilient, and energetic.
• Quick‑thinking, adaptable, and able to manage changing priorities.
• A confident communicator with strong customer service and negotiation skills.
• Comfortable working in a target‑driven sales environment.
• Enjoy variety.
• Thrive under pressure.
• Take pride in helping customers find the right solution.
• Experience in a similar role is desirable, but not essential.