Customer Experience Director Scotland

Director, Customer Experience — 

Reporting to the CEO

This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment. Ideal candidates will have over 7 years of experience in service leadership, especially in high-growth sectors. 

A fast-growing customer-centric company in the UK seeks a Director of Customer Experience to lead a team of 30-40. salary between £120-£140 k and a hybrid working model with a strong emphasis on metric!