Customer Experience Manager
TRS Consulting
Remote-friendly
Customer Experience Manager
- Basic Salary £45,000
- 34 Days Holiday (Inclusive of Public Holidays)
- Pension
- Healthcare
- Life Insurance
The Role - Customer Experience Manager
Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Responsibilities include:
- Ensuring that every customer interaction reflects the commitment to service excellence
- Driving exceptional customer satisfaction and loyalty
- Managing customer complaints
- Monitoring key customer metrics, leveraging data analytics and implementing improvements
Your Background - Customer Experience Manager
To be considered for this role you should be able to demonstrate:
- Degree in Business, Marketing, Data Analytics or similar
- Experience in customer experience management, service operations or similar
- Strong analytical skills with proficiency in data visualisation tools
- Familiarity with customer feedback platforms and CRM systems – SalesForce
The Company - Customer Experience Manager
- Medical instrument and device manufacturer
- Established over 60 years
- Extensive product range and global presence in over 35 countries
- Global business with an inclusive and caring culture
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.
Apply Now →
Application opens at the source listing. Free for jobseekers.