Customer Quote Advisor

Location: Leicester LE19

Contract: Temporary

Hours: Saturday, Sunday and Monday working- 08.30am-17.00pm.

Salary: £13.28 hourly rate

Hybrid- Monday's - In the office

Saturdays & Sundays - Remote

Checks: DBS, RTW and reference checks to be completed

We're looking for enthusiastic and customer-focused individuals to join our busy quote team. As a temporary Customer Quote Advisor you'll be the first point of contact for our customers, handling outbound calls, also emails and text queries and providing excellent service with every interaction.

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  Making calls in a professional and friendly manner
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  Resolving queries efficiently and accurately
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  Providing product/service information to customers
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  Logging details of calls into our system
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  Escalating issues to the relevant department when necessary

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  Strong communication skills, both verbal and written
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  Ability to multitask and work under pressure
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  Positive attitude and willingness to learn
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  Basic IT skills and familiarity with call centre systems (training provided)
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  Previous customer service experience is desirable but not essential

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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