Customer Service & Admin Assistant

We’re working with a Newark based company to recruit a Customer Service & Admin Assistant to join their friendly and fast-paced team.

This is a brilliant opportunity for someone who enjoys working with people, thrives in a busy office environment, and wants to be part of a supportive, down-to-earth team.

This role is very much about the person – attitude, energy, and communication skills are the priority. The rest can be taught.

The Role

You’ll be a key part of the office team, supporting customers and internal departments to ensure everything runs smoothly day to day.

Typical responsibilities include:

• Handling inbound and outbound calls and emails
• Processing customer orders accurately
• Managing delivery queries and updates
• Liaising with suppliers and internal teams
• Inputting and processing invoices and purchase orders
• Supporting general administration tasks
• Helping to deliver excellent customer service at all times

About You

We are looking for someone who is:

• Positive, friendly, and easy to get along with
• A confident communicator (phone and email)
• Calm and organised when working in a busy environment
• A real team player who likes being part of a close-knit team
• Willing to learn and take on new tasks
• Reliable, proactive, and happy to get stuck in

Previous experience in customer service or admin is helpful, but personality and attitude are what really matter here.

What’s On Offer

• Full training and support provided
• Friendly and supportive team environment
• Free parking
• 25 days holiday + bank holidays
• Staff perks and discounts
• Immediate start available

Working Hours

Full-time, Monday to Friday (standard office hours)

Interested?

If you’re looking for a role where you can build relationships, stay busy, and be part of a great team culture, we’d love to hear from you.