Customer Service & Admin Assistant

Interaction Recruitment

Customer Service & Admin Assistant

£12.71 per hour | Contract until January Shift options: Sun–Wed or Wed–Sat Hours: 10am – 6pm

 

⭐ About the Role

We’re looking for a proactive Customer Service & Admin Assistant to join a busy, friendly team supporting customers with their delivery bookings. This role is ideal for someone who enjoys problem‑solving, speaking with customers, and keeping things running smoothly behind the scenes.

 

Key Responsibilities

  • Calling customers to reschedule delivery dates and times

  • Preventing failed deliveries by confirming access, availability, and booking details

  • Providing excellent customer service with a confident, professional phone manner

  • Updating internal systems and maintaining accurate records

  • General administration and database use to support the wider team

 

What We’re Looking For

  • Strong communication and telephone skills

  • A calm, friendly approach to customer conversations

  • Ability to multitask and manage a steady workload

  • Basic admin experience and confidence using databases or CRM systems

  • Reliability and a positive, team‑focused attitude

 

 

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