Customer Service Administrator

Temporary Customer Service Administrator 6881

Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour

Key Responsibilities of a Customer Service Administrator:

• Accurately raise, check and approve sales orders, ensuring 100% accuracy
• Support the Customer Success team with general administrative duties
• Manage inboxes, triaging emails and sending holding responses where needed
• Answer and direct inbound calls, providing a professional first point of contact
• Organise samples or swatches for customers as required
• Manage inbound and outbound post
• Greet visitors and manage reception/intercom queries
• Maintain and update client portals and internal systems
• Support with data entry and general administration

Key Skills of a Customer Service Administrator:

• Strong attention to detail with a high level of accuracy
• Excellent organisational skills and ability to manage a varied workload
• Confident communication skills, both written and verbal
• Good IT skills, including Microsoft Office
• Professional and friendly telephone manner
• Ability to work efficiently in a fast-paced environment
• Proactive and adaptable approach

To be considered for this role, please contact Katie Tyrrell at First Base Employment