Customer Service Advisor

Edge Staffing are currently recruiting for two Customer Service / Business Administrator positions on behalf of a busy logistics company based in Washington.

This is an excellent opportunity for organized and customer-focused individuals looking to join a fast-paced and growing business, with the potential to secure a permanent role.

Salary: £12.71 per hour

Hours: Monday to Friday, 9:00am – 5:00pm (30-minute unpaid break)

Contract: Temporary to Permanent for the right candidate

Key Responsibilities

• Handling customer calls and responding to queries
• Liaising with customers regarding deliveries and updates
• Tracking deliveries and maintaining accurate records
• Data entry and updating internal systems
• Scanning and filing documentation
• Processing invoices
• Providing excellent customer service at all times
• Supporting the wider administration team with general office duties

Candidate Requirements

• Previous customer service and/or administration experience
• Strong communication and interpersonal skills
• Good IT skills and confidence using computer systems
• Excellent attention to detail and organizational skills
• Ability to work efficiently in a busy environment
• Positive attitude and willingness to learn

What’s on Offer?

• £12.71 per hour
• Monday to Friday working hours
• No weekend work
• Temporary to permanent opportunity
• Supportive team environment
• Immediate start available

If you are interested in this opportunity, please apply with your up-to-date CV or contact Edge Staffing for further information.