Customer Service Advisor
Meridian Business Support
We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.
Key Duties
- Handle customer enquiries and provide expert product advice
- Convert enquiries into sales
- Process orders and update CRM system
- Manage deliveries and resolve customer queries/complaints
- Follow up on leads and encourage customer reviews
- Customer service or call centre experience
- Strong communication skills (phone & face-to-face)
- Comfortable handling complaints
- Basic CRM & IT skills (Excel, email, Google Drive)
- Organised, adaptable, and proactive
- Positive attitude with willingness to learn
- Any experience selling furniture is advantageous but not essential
Benefits
- Up to £26,000 per annum + bonus
- Enhanced Saturday pay
- 28 days holiday + option to buy 5 more
- Supportive, sociable team environment
Apply now for this Customer Service Advisor role with a great opportunity to join a growing business where you can develop and make an impact.
Apply Now →
Application opens at the source listing. Free for jobseekers.