Customer Service Advisor

Legal Secretary (Commercial Conveyancing) – Coventry & Kenilworth

Overview
We’re recruiting a skilled Legal Secretary to support a busy Commercial Conveyancing team. This is a full-time, permanent role split across Coventry and Kenilworth, providing high-quality secretarial and administrative support including audio typing, document production, and case management (Tikit).

Key responsibilities

• Audio and copy typing; drafting letters, emails and legal documents
• Emailing, photocopying, scanning and file management
• Complete forms and draft documents (with supervision)
• Use electronic search systems and submit applications to the Land Registry
• Open and progress matters on Tikit, following file procedures and updating checklists
• Support AML and client due diligence (scan ID to Tikit; electronic verification)
• Prepare completion statements, invoices and transfer slips
• Liaise with clients and professional contacts by phone and in person; arrange appointments
• Provide reception cover when required and support wider team administration

What we’re looking for

• Proven experience as a Legal Secretary / Conveyancing Secretary (commercial conveyancing preferred)
• Strong audio typing and document production skills
• Excellent IT skills and confidence using case management systems (Tikit desirable)
• Understanding of conveyancing procedures and legal administration
• Professional, confident communication with clients and business contacts
• Organised, accurate and able to manage multiple tasks in a busy team

Benefits

• 23 days’ holiday plus an extra day off for your birthday
• Holiday entitlement increases with length of service
• Pension scheme
• Long service awards
• Dress down on the last working day of each month
• Free/subsidised legal fees
• Training funding support and professional development scheme

Role details
Location: Coventry & Kenilworth
Contract: Full Time, Permanent
Salary: Competitive + benefits

Apply now
If you’re an experienced Legal Secretary with conveyancing knowledge and you’re looking to join a friendly, supportive Commercial team, we’d love to hear from you. Apply today with your CV.