Customer Service Advisor

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Administrator 

Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm 

Pay: £13.45 per hour

Duration: 6-12 months 

Location:  Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA

Main tasks include

• Ensure that orders are received when goods/services have been supplied
• Liaising with suppliers to resolves any invoice queries
• Answering the telephones and passing on messages in a professional manner
• Taking customer orders
• Updating customers on orders and deliveries
• Dealing with any customer queries
• Supporting internal staff with pricing queries
• Data entry

Requirements

• Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite 
• Flexible and adaptable attitude with ability to prioritise a range of different tasks.
• Exceptional communication skills, at all levels, both written and verbal.
• Excellent organisational and time management skills.
• Excellent interpersonal skills with other members of staff at all levels of the organisation.
• Confident, enthusiastic and tenacious
• Previous admin or customer service experience

Benefits:

• Advice and editing on your current CV
• Dedicated team throughout your journey within the role
• Paid holiday
• Exclusive online services including restaurant and retail discounts
• Chance to receive £25* for referring a friend
• Opportunity for progression into permanent roles
• Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.