Customer Service Advisor

Customer Service Advisor – Part-time

Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station)
£13.50 per hour + Excellent Benefits

Circa 20 -22.5 hours a week
We’re looking for a part-time Customer Service Advisor to join a well-established organisation based in Warwick. If you have a background in customer service or administration, then this could be a good career move that offers you a work  life balance.

They need a Customer Service Advisor to work ideally 2 full days (Tuesday and Wednesday) and one other day for between 5.5 hours to 7.5 hours.

What you’ll be doing as a Customer Service Advisor

• Handling inbound and outbound customer calls
• Responding to enquiries via phone, email, live chat, and online platforms
• Delivering exceptional customer service at every touchpoint
• Updating internal systems and completing accurate data entry
• Working as part of a supportive, fast-paced team environment

What’s in it for you?

• Private healthcare with BUPA + Medicash plan
• Employee Assistance Programme for wellbeing support
• Death in Service & Critical Illness cover
• Employee discounts, Holiday purchase scheme, casual dress code
• Long Service Awards, Employee Appreciation Days & regular social events
• Clear opportunities for career progression and development

What we’re looking for in Customer Service Advisors

• Previous experience in a customer-focused role
• Strong communication,  Microsoft Office and keyboard skills
• A positive, team-oriented attitude
• Ability to thrive in a busy, fast-paced environment
• Reliably able to commute to Warwick

Keywords

Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience