Customer Service & After Sales Advisor

Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham.

Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team.

As an ideal candidate for the Customer Service role, It is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers. 

Key responsibilities for this Customer Service role:

• Provide excellent customer service by being helpful, professional and courteous
• Make outbound and handle incoming calls in regard to orders, After sales enquiries and customer support
• Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome
• Build and maintain excellent relationships with all areas of the business

In reward for your experience this role offers:

• Salary linked to experience
• Excellent staff facilities
• 28 days annual holiday incuding Bank Holidays
• Onsite parking
• A real opportunity to grow and further develop your career within the company
• The opportunity to work with a small freindly and supportive team
• Option of hybrid working arangement

Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm

If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.