Customer Service Agent

RecruitAbility Ltd

Customer Service Agent / Office Administrator
 
Salary: £26,436.00 pro rata + Annual Bonus
 
Location: Near Bishop's Stortford
 
Hours: Monday to Friday, 8:30am - 5:00pm
 
Type: Permanent
 
We're looking for a Customer Service Agent / Office Administrator to join a friendly, supportive office team. This is a great opportunity for someone with admin or customer service experience who is organised, reliable, and confident working in a busy environment.
You'll receive full training, enjoy a positive team culture, and benefit from free parking or excellent transport links. The role involves customer contact, data entry, and processing items, with some manual handling of boxes/items.
 
What's on offer:
  • Supportive team & full training
  • Free parking or 5-minute walk from station
  • 20 days holiday, pension & annual bonus
Key duties:
  • Processing items and updating systems
  • Handling customer calls, emails & live chat
  • Data entry, spreadsheets & courier bookings
Requirements:
  • Admin or customer service experience
  • Strong organisation, IT skills & phone manner
  • Able to use initiative and manage workload
This vacancy is being advertised by RecruitAbility Ltd. The services advertised are those of an Employment Agency.
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