Customer Service Coordinator

Sales & Customer Service Administrator

We are looking for an organised and customer-focused individual to join our team.

Key Responsibilities:

• Process customer orders accurately and efficiently.
• Communicate order updates, delivery schedules, and stock availability.
• Manage customer enquiries, complaints, returns, and credit notes.
• Arrange transport and support delivery logistics.
• Maintain accurate customer records and documentation.
• Support the wider team to deliver excellent customer service.

What We're Looking For:

• Previous administration and customer service experience.
• Strong communication and organisational skills.
• Excellent attention to detail and numerical ability.
• Proficient in Microsoft Office.
• Ability to work effectively in a fast-paced environment.
• Experience with D365 is advantageous but not essential.

If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you.