Customer Service / Sales Representative
Concept Recruitment Group Ltd
Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum
Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.
Key Responsibilities:
- Handling customer enquiries via phone and email
- Processing sales orders and supporting order dispatch
- Assisting customers with delivery queries and after-sales support
- Managing complaints and resolving issues efficiently
- Liaising with warehouse staff and delivery carriers
- Supporting account managers and general office administration
- Providing product advice and identifying upselling opportunities
Skills & Experience:
- Excellent communication and customer service skills
- Strong problem-solving ability
- Good numerical and organisational skills
- Able to work well within a team
- Previous sales or customer service experience preferred
This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touch.
Application opens at the source listing. Free for jobseekers.