Customer Service Support - MK060

Location: West Hull

Hours: Monday to Friday, 8:30am - 5:00pm

Pay: £12.71 per hour

Adecco is delighted to be supporting a growing and well‑established organisation based in West Hull in their search for a friendly and customer‑focused Customer Service Advisor. This is an excellent opportunity for someone who is passionate about delivering outstanding service and enjoys working in a fast‑paced, team‑orientated environment.

As a Customer Service Advisor, you will be the first point of contact for customers, providing support and resolving enquiries efficiently and professionally. You will play a key role in ensuring a positive customer experience while also supporting internal processes to maintain high service standards.

This is a varied role suited to someone who is confident, organised, and able to handle multiple tasks with ease.

• Handling inbound customer enquiries via phone and email
• Providing excellent customer service, resolving queries quickly and effectively
• Building strong relationships with customers to ensure a positive experience
• Updating and maintaining accurate customer records
• Supporting order queries, billing enquiries, and general account support
• Chasing outstanding information or responding to follow-ups as required
• Liaising with internal teams to ensure smooth and consistent service delivery
• Carrying out general administrative duties such as data entry and reporting

To be successful in this role, you will:

• Have previous customer service experience (essential)
• Be a confident communicator with a professional and friendly manner
• Be customer-focused with strong problem-solving skills
• Have excellent attention to detail and organisational abilities
• Be comfortable working in a busy, office-based environment
• Have good IT skills and the ability to learn new systems quickly
• Have experience handling billing or account queries (advantageous but not essential)

• Full-time, office-based role
• Monday to Friday, 8:30am - 5:00pm
• Based in West Hull, with free parking available

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.