Customer Services - inbound

Inbound Customer Service Specialist

Location: Bedford (Office-based)

Working hours: Monday to Friday - (working the following shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm)

Pay rate: £13.54 per hour
Contract: Temporary
Start Date: Monday 15th June

About the Role

We are seeking a Customer Service Specialist to join the busy customer services team within a large, well-established corporate organisation. This is a fantastic opportunity to support with incoming, phone-based bookings.

You'll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.

Key Responsibilities

• Liaise with customers via phone and email to book appointments
• Multi-task across administrative and customer service duties.

What We're Looking For

• Solid Customer Service experience with some admin experience
• Excellent IT skills
• Ability to multi-task and manage workload effectively.
• Strong communication skills and attention to detail.

Why Join?

• Work for a leading corporate organisation with a supportive team.
• Competitive hourly rate

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.