Customer Success Executive
Hunters Recruitment and Training Ltd
Location: Lancing
Job Type: Full-time, Permanent
Salary: From £27,000 DOE
Hunters’ client, a long-established company, is seeking a confident Customer Success Executive to join their friendly team.
Customer Success Executive - The Role
- Build strong relationships with existing customers and become a trusted point of contact
- Handle inbound enquiries via phone and email, delivering a professional and responsive service
- Support customers with product recommendations and technical queries
- Follow up quotations, customer orders, and ongoing enquiries
- Work closely with suppliers and internal teams to ensure excellent service delivery
- Confident communicator with excellent phone and email manner
- Strong organisational skills and attention to detail
- Enjoys building rapport and delivering excellent customer experiences
- Positive, proactive approach with good problem-solving ability
- Previous customer service, account management, or sales support experience desirable
- Monday to Friday working hours
- Pension scheme
- Full product and industry training
- Casual dress and free onsite parking
- Friendly and supportive team culture
- Regular staff socials and team events
- Long-term progression opportunities within a growing business
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