Customoer Services / Administrator

Recycling Officer

Plymouth

Contract

£15.56 per hour

Our client is looking for an experienced is looking for a Recycling Officer

We are seeking motivated and passionate Recycling Officers, ready to hit the ground running, to join our Food Waste Collection Project. This is a unique opportunity to play a key role in delivering a high-profile, time-critical service that must be successfully implemented by the end of 2026, with the potential to lead to a permanent position. As a Recycling Officer, you will be the public face of the service, working directly with residents to support the rollout and drive participation.

The role is highly visible and hands-on, requiring confident engagement with residents through door knocking, public events, community outreach, talks, school assemblies, and community cafés. You will also support participation data gathering and help residents understand the benefits of food waste recycling, how the service works, and its importance to wider environmental and Council priorities. You will be expected to resolve issues on the ground, respond to queries in real time, and contribute to improving service delivery through feedback and insight.

We are looking for self-starters who are proactive, highly motivated, and results-focused, with strong interpersonal and customer service skills and a passion for environmental issues and behaviour change. While the role is primarily field-based, there is a small office-based element, including use of Word, Excel, and PowerPoint, alongside general project support. This is an exciting opportunity to make a tangible difference in the community while contributing to a major environmental initiative.

This is one of many roles we are recruiting for please visit our website colbernlimited co uk

To act as lead officer with community engagement for street scene and waste services. (25%)

Act as point of contact for the co-ordination of service requests; actions arising from meetings and events such as ward walkabouts and community meetings. (10%) 

Organise events and meetings and ensure they are resourced appropriately, as directed by the manager. (10%) 

Liaise with a large variety of groups and external partners on a range of issues responding independently to provide innovative and collaborative solutions to enhance the service area. (10%) 

Responsible for education projects to provide motivation, raise awareness and engage with children and young people to help them to make a contribution to their environment. (10%) 

Liaising with Councillors, community groups and partners to develop cross cutting projects / initiatives and inventive concepts to enhance the customer experience. (5%) 

Responsible for making daily site visits to ensure that standards of work are maintained as specified. (5%) 

 Assisting the operational staff when required to move equipment. (5%) 

To deal with specific management and technical problems including assisting in the maintenance of computer based inventories, records, plans and drawings and notify contractors of changes and variations. (5%) 

To have direct responsibility for supervision and allocation of work for volunteers during the projects and associated works ensuring that PCC Health & Safety guidelines are adhered to at all times. (5%) 

To ensure that project bid budget plans up to the value of £75k are accurately written and monitored. (5%) 

 To deal with customer complaints in line with Council policy and procedures ensuring excellent customer care standards are maintained, and undertaking regular research with other organisations to ensure the service is complying with best practice. (5%) 

Essential experience

Proven experience in planning, organising and problem solving. 

Considerable experience of dealing with the public, community groups and volunteers. 

Proven experience of delivering excellent customer care standards to ensure our customers are given a voice; ability to defuse a contentious situation allowing for a successful outcome for all parties concerned. 

 Experience of working in an office. 

Limited experience in a supervisory role. 

Experience in Health & Safety Regulations and undertaking risk assessments.

Desirable experience 

Sourcing funding for community projects. 

Work within local authority. 

Community based work. 

Experience in a supervisory role.

Essential skills

Ability to work within multiple projects running at the same time. 

Excellent interpersonal skills which will include communication, negotiation, mediating and conflict resolution skills.

Problem solving, planning and organising skills

ICT skills 

The ability to react to ad-hoc situations sometimes against impending timelines to ensure service delivery.

Supervisory skills. 

Effective written and oral communication skills.

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.  Colbern Limited along with our clients are an equal opportunities employer