Design Team Coordinator

• Location: Swindon, 100% office-based

• Type: Full-time, 37.5hrs per week. Monday to Friday 9:30am - 6pm

• Salary: Dependent on experience

* PLEASE DO NOT USE AI TO ANSWER THE SCREENER QUESTIONS *

* Please note this position is not remote or hybrid *

ZPos is a fast-growing creative and technology agency working with a wide variety of businesses across the UK - from independent restaurants and national hospitality chains to tradesman, distributors, retailers, and service providers. Through our family of brands, we provide everything from bespoke e-commerce websites and EPoS systems to print design, signage, branding, and marketing materials.

With a dynamic in-house team and a vibrant office environment, we deliver standout creative work backed by seamless systems and outstanding customer service.

We’re looking for a Design Team Coordinator to support our busy, multi-brand creative agency. This is a vital role that keeps our design projects organised and on track - helping our talented designers focus purely on the creative work, while you handle the coordination, communication, and admin around it.

You’ll liaise with a wide variety of clients - not just in hospitality but across many industries - handling everything from project briefs and approvals to quoting, delivery, and follow-up. You’ll also support the team with quality control, research, supplier communication, and occasional simple design tasks like web banners.

This isn’t a hands-on design job, but a great fit for someone with strong organisational skills, a visual sensibility, and a keen eye for detail. If you enjoy variety, fast-paced projects, and working within a creative team, we’d love to hear from you.

• Be the first point of contact for clients once a design project is underway

• Liaise with clients to clarify requirements, manage approvals, and chase missing info or feedback

• Provide accurate quotations and take payments or deposits using our internal tools

• Coordinate the production process, from sign-off to delivery, including logistics and follow-ups

• Carry out quality control checks on artwork (proofreading, layout, file setup) before print

• Maintain project timelines to ensure jobs move efficiently through the business

• Keep internal records updated (including project trackers & CRMs)

• Handle communications with suppliers regarding files, specifications, and delivery

• Follow up with clients post-delivery to confirm receipt and gather feedback

• Assist with project research, including sourcing new materials or samples

• Create basic digital content such as promotional web banners for client websites

• Support the design team with ad hoc administrative and creative tasks

• Exceptionally organised with strong attention to detail

• Clear communicator, confident dealing with clients and internal teams

• Enthusiastic, passionate, commercially minded, and persuasive

• Exceptional written and spoken English skills

• Comfortable managing multiple projects at different stages

• Familiarity with design and print processes (bleeds, file types, colour modes, etc.)

• Confident proofreading and checking layout accuracy

• Proficient with admin systems, file management, and spreadsheets

• A good visual sense - able to spot when a layout or banner doesn’t look quite right

• Diligent, dependable, and takes pride in doing things properly

• Strong opinions and confident in giving feedback when necessary, but always respectful and constructive

• Able to remain calm and methodical in a fast-paced environment

• Proactive, reliable, and not afraid to chase things up when needed

• Experience using Adobe Illustrator/Photoshop/InDesign

• Copywriting or content creation skills

• Experience working in or with a design or creative team

• Photography, video, or digital content skills

• Familiarity with tools like Canva, Asana, Trello, or (url removed)

You’ll be joining a passionate team who genuinely care about their craft, their clients, and the impact of their work. This is a fantastic opportunity for someone who enjoys administration coordination, thrives on detail, and wants to play a key role in delivering high-quality design at scale. In addition, we have the following perks & benefits:

• Modern workspace with an in-house coffee shop

• Free coffee, tea, fruit, and snacks

• Games room and breakout areas

• 31 days’ paid holiday (including bank holidays), plus your birthday off (pro-rated for part-time)

• Free on-site parking

• Company pension scheme

• Staff discounts at affiliated coffee shops, and a variety of other retail and hospitality establishments

• Comprehensive healthcare plan (after successful probation)