Despatch Manager

WG Jones · Direct employer

Despatch Manager 
Industry: Precision Engineering (Aerospace) 
Full-time | Permanent 
Salary: £40,000 per annum 

About the Role 

We’re looking for a driven and highly organised Despatch Manager to lead our despatch operations within a fast-paced precision engineering environment. 

This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards. 

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. 

Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture. 

Despatch Managers Key Responsibilities 

  • Lead and manage the day-to-day operation of the Despatch Department 

  • Prioritise workload to ensure all customer delivery deadlines are met 

  • Supervise, support, and develop the despatch team to maximise performance 

  • Set clear expectations and maintain accountability within the team 

  • Identify training needs and support ongoing skill development 

  • Oversee the accurate preparation and despatch of all customer orders 

  • Ensure all orders are correctly invoiced and aligned with customer requirements 

  • Coordinate and monitor subcontract treatment processes 

  • Maintain accurate despatch logs, treatment records, and monthly reporting 

  • Oversee stock allocation and organisation within the department 

  • Respond quickly and effectively to changing production and customer priorities 

What We’re Looking For 

✅ Essential Skills & Attributes 

  • Leadership experience managing teams in a fast-paced environment 

  • Excellent organisational skills and ability to manage competing priorities 

  • High attention to detail and commitment to accuracy 

  • Confident working under pressure while maintaining performance 

  • Strong communication skills across teams and levels 

  • Proactive problem-solver who takes ownership of outcomes 

  • Good IT skills, including Microsoft Excel and Outlook 

What Good Looks Like in This Role 

  • You run the department smoothly with minimal oversight 

  • You proactively develop team members and improve performance 

  • You keep the team organised, focused, and aligned with priorities 

  • You maintain accuracy even under pressure 

  • You proactively identify and resolve issues before they escalate 

  • You build strong communication across departments to keep work moving 

  • You and your team consistently meet or exceed delivery targets 

Who This Role Is For 

✅ Leaders who enjoy developing people as well as delivering results 
✅ Individuals who thrive in fast-paced, deadline-driven environments 
✅ Managers who take pride in organisation, accuracy, and accountability 
✅ Strong communicators who can coordinate across multiple teams 

Why Join Us as a Despatch Manager? 

  • Join a high-quality aerospace precision engineering business 

  • Take full ownership of a critical operational department 

  • Work with a supportive, team-focused environment 

  • Opportunity to make a real impact on delivery performance and efficiency 

  • Stable role within a growing and well-established company 

If this Despatch Manager role is of interest to you, please click apply now

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