Digital Engagement Platform Specialist
Insight Select
This is an excellent opportunity for candidates from the nonprofit / Fundraising sector who is looking to work as a key member of the team to assist with engagement across email campaigns, donation pages and fundraising.
Please see full details below for the position and how to apply:
Salary: £48,396- £55,644 (pro-rata) per annum + benefits
Part Time 4 days per week
Based: Islington, London – hybrid working (2 days in office per week)
The hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 2 days per week.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
We're looking for a technically skilled Digital Engagement Platform Specialist on a part-time basis who sits behind every email, petition page, and supporter journey Greenpeace UK delivers. Someone who's equally at home building a petition page, diagnosing a deliverability issue, and helping a campaigner get the most out of our email platform
You'll work across our engagement platforms to produce and optimise emails, campaign and donation pages, and automated supporter journeys, making sure every digital touchpoint works without friction.
Job requirements
You will achieve this by:
- Support Fundraising, Campaign and Organising teams with the development and execution of email campaigns and a range of digital content, including petition and donation pages, contact forms and form handlers
- Support the Supporter Journey Planning & Email Lead in creating and testing automated email sequences and multi-step campaign pathways to drive the next actions
- Audit and assess our emails and digital contents for improvement in accessibility, deliverability and performance, and to ensure they work together to deliver a smooth supporter journey
- Plan and execute ongoing testing to improve email and pages performance, including A/B and multivariate testing, and supporting teams with wider implementation of the test results
- Document processes, workflows, templates and best practices, and provide training to colleagues across the organisation to improve technical confidence and capacity
About you
You'll support teams across fundraising, campaigns, and organising by providing hands-on production support, training, and clear documentation that raise the bar for digital activity across the organisation.
You'll bring experience or enterprise email and campaign platforms, alongside solid HTML and CSS skills, a systematic approach to QA and accessibility, and a genuine interest in how digital communications can build lasting relationships with supporters.
This is a collaborative, detail-focused role for someone who takes pride in the craft of digital production and cares about the cause behind it.
Essential Criteria for Success
- Proven experience in building, customising and deploying email campaigns, donation and action pages in an enterprise engagement platform (e.g. Pardot, Engaging Networks, Salesforce Marketing Cloud or similar).
- A systemic understanding of deliverability and accessibility standards with hands-on experience in diagnosing and resolving those issues to ensure emails arrive as intended and campaign pages work without friction, before either reaches a supporter
- Experience supporting multiple teams with competing priorities, providing reliable, hands-on production help while developing long-term organisational capacity through clear documentation and tailored training to build colleagues' confidence and capability.
- Experience in planning and executing a rigorous A/B and multivariate testing program to improve emails and pages’ performance and deliver best practices
- Demonstrates genuine interest in environmental campaigning and an understanding of how effective digital communications build lasting supporter relationships, with clear alignment to Greenpeace UK's organisational values and culture.
Benefits
- Hybrid working (2 days in office)
- Great learning and development opportunities
- 25 days annual leave with further annual leave accrued to length of service + Bank Holidays
- Christmas - New Year shut down
- Annual cost of living increase
- 5% employer pension contribution (3% employee contribution)
- Interest free season ticket loan
- Life assurance scheme up to 4 times annual salary
- Flexible working
- Employee assistance programme
- Cycle to work scheme
- Once a month the company closes the office for staff are not required to work
- Subsidized food
- Free Yoga classes
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Application opens at the source listing. Free for jobseekers.