Director of Property Services

Operations Director – Property Services (Repairs, Maintenance & Retrofit)
 South East 
Full-Time | Permanent

About the Role
We are recruiting an experienced Operations Director to lead the delivery of repairs, maintenance, planned works, and retrofit services across a portfolio of social housing contracts in the South East.

This is a senior leadership role responsible for ensuring high-quality, compliant, and commercially successful service delivery. You will oversee multiple contracts, lead operational teams, and build strong relationships with housing association and local authority clients.

Key Responsibilities

• Lead the operational delivery of responsive repairs, voids, planned maintenance, and retrofit programmes
• Drive performance across multiple contracts, ensuring KPIs, SLAs, and client expectations are consistently met
• Oversee compliance across all works (gas, electrical, fire safety, water hygiene, building safety)
• Build and maintain strong client relationships with housing associations and local authorities
• Lead and develop high-performing operational teams across multiple regions
• Ensure commercial performance, cost control, and contract profitability
• Identify and deliver continuous improvement and service transformation initiatives
• Support business growth, mobilisation of new contracts, and strategic planning
• Work closely with senior leadership on financial forecasting, risk management, and operational strategy

About You

• Proven senior leadership experience within a social housing contractor or property services environment
• Strong background in repairs, maintenance, planned works, or retrofit delivery
• Excellent understanding of compliance and statutory requirements in social housing
• Track record of delivering operational performance across multiple contracts or regions
• Strong commercial awareness with experience managing budgets and driving profitability
• Confident managing client relationships at senior level
• A hands-on leader who can balance strategy with operational delivery

What’s on Offer

• Competitive salary and package
• 25 days holiday plus bank holidays
• Private medical insurance & life assurance
• Enhanced family leave and wellbeing support
• Career progression within a growing and ambitious business
• Access to discounts and salary sacrifice schemes

Why Apply?
This is an opportunity to join a fast-growing, forward-thinking property services contractor with a strong reputation in the social housing sector. You’ll have real influence over operational performance, the autonomy to lead, and the chance to make a tangible impact across key contracts in the region.