Events Coordinator

Our client, a prestigious heritage venue, is seeking a full-time Events Coordinator to join their team and play a key role in delivering exceptional client experiences within their historic 17th-century Palace. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue.

Key Duties & Responsibilities for the Events Coordinator: 

• Provide high-touch account management from booking through to event day via CRM and direct communication 
• Maintain accurate and up-to-date CRM records at all times 
• Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts 
• Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning 
• Maintain expert knowledge of all venue spaces 
• Manage supplier administration including contracts, documentation, certificates, and payments 
• Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance 
• Oversee venue preparation and ensure all event details are approved prior to event day 
• Supervise external event staff including coordinators, caterers, decorators, etc. 
• Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery 
• Support post-event processes including feedback, reporting, and administrative completion 
• Analyse event performance and contribute improvement ideas 
• Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research 
• Provide general administrative and operational support to the wider team

Key Skills & Personal Attributes for the Events Coordinator: 

• Passion for luxury customer service and creating exceptional client experiences 
• Warm, polished, confident communicator who builds strong client relationships 
• Exceptional attention to detail and accuracy across all tasks 
• Highly organised, able to manage multiple priorities in a fast-paced environment 
• Emotionally intelligent, discreet, and able to handle sensitive situations with tact 
• Calm under pressure with a professional and composed approach 
• Excellent written communication with strong grammar and tone 
• Confident verbal communicator with a refined, professional manner 
• Strong time management and prioritisation skills 
• Proactive, self-motivated, and solution-focused 
• Collaborative team player within a high-performing environment 
• Reliable, punctual, and accountable 
• Flexible to work weekends, peak seasons, and event days 
• Confident with Microsoft Office; HubSpot CRM or similar experience advantageous 
• Passion for weddings, hospitality, and heritage venues

Full training provided on internal systems and CRM platforms 

This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you.  The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.