Facilities Assistant

Facilities Assistant

Contract: Government
Location: Stafford, ST18 0GU
Hours of work: 40 hours per week
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Facilities Assistant to support the delivery of a high-quality Facilities Management service within a government contract.

Job Overview

The Facilities Assistant will work closely with the Assistant Facilities Manager to support all aspects of Facilities Management service provision across the site. The role sits within a customer-focused team responsible for delivering defined outcomes for customers and stakeholders.

The post holder will have individual responsibility for supporting day-to-day operations and projects, with service quality as a core deliverable. This will require a proactive, organised and service-driven approach, with visibility to customers and stakeholders at all times.

Key Responsibilities

• Acting as front of house, welcoming visitors and providing appropriate support
• Ensuring security procedures are followed at all times
• Delivering support services including porterage and meeting room management
• Managing the Facilities Management mailbox and responding to requests
• Supporting inductions for new starters, including health & safety and environmental inductions
• Logging, facilitating and overseeing reactive and planned preventative maintenance (PPM) visits
• Supporting compliance with environmental and HSEQ standards, including audits
• Providing general administrative support to the Facilities Management team

Person Specification

• Experience working with customers and delivering soft services
• Ability to work confidently with Microsoft Office packages
• Strong communication skills with the ability to engage with different levels of management
• Some experience completing compliance checks and reports (desirable; training can be provided)
• A proactive and organised approach to work
• Positive attitude with a strong can-do mindset
• Ability to work effectively as part of a team
• IOSH qualification desirable, although training can be provided