Facilities Manager

Facilities Manager, Educational Body, London, Permanent, £60,000

Leading London based examining board with an International reach needs capable and proactive Facilities Manager - this is a permanent full time role. You will ensure the smooth running of office, seminar and examination accommodation, manage 2 staff members and also the health and safety policies and procedures.

Reporting to the Chief Operating Officer, responsibilities include:

• Managing and planning services including office security, maintenance, mail, archiving, cleaning, waste disposal, recycling, stock control, meeting and event set-ups and room resets

• Process month end reports for the COO to review office usage statistics

• Ensuring the delivery of housekeeping within the building which has events spaces to book

• Leading a team of two and delivering a cohesive, safe and effective facilities management service, taking responsibility for the performance management, coaching and development of the Facilities Management team
• Preparing and managing the department’s budget, monitoring and reporting against forecast

• Assisting the COO with day to day management of the landlord’s service charge budget

• Ensuring an effective reception service is provided

• Ensuring compliance with health and safety regulations and ensuring seamless provision of office services functions office associated health and safety to include: fire safety, DSE, manual handling, first aid, PAT, L8

• Overseeing the management of all external FM contracts, including monitoring, auditing and checking quality and performance

• Playing an active part in the development, testing and on-going management of the disaster recovery and business continuity plans as a member of the Business Continuity Working Group

• Providing a 24/7 first-line response to incidents and emergencies on site and reacting appropriately

• Providing an annual Health and Safety report for the Audit & Risk Committee

• Developing new working practices and implementing changes to improve service delivery and efficiencies
• Acting as first point of contact for sub tenants and help implement arrangements for future sublets
• Ensuring delivery on all service level agreements

You will need:

• IOSH qualification and preferably NEBOSH qualification with experience of delivering in-house FM services in a medium sized organisation with multiple visitors and events
• A professional association with the IWFM
• Experience of managing health and safety including an in-depth knowledge and understanding of statutory guidance  and health and safety within office environment
• Confident IT skills including MS Office, health and safety applications, CCTV software, storage and archiving systems and room booking systems
• Problem solving, with a track record of making considered analytical decisions. The ability to keep up to date with new developments and best practice and to apply creativity and innovation
• You will also need first class planning and organisational skills and to be a great communicator
• Previous experience of tendering for and managing significant external contracts
• Experience of setting and managing a significant FM budget
• Previous experience of working in a multi-tenanted building and working with managing agents
• Project management experience
• In-depth knowledge of disaster recovery and business continuity management systems
• The ability to work out of office hours including occasional weekends and Bank Holidays is needed. If you have a NEBOSH qualification that would be a bonus as would experience of managing service charge budgets and previous experience as member of a Disaster Recovery /Business Continuity Team.