Field Service Engineer
Talentmark
Location:
The successful candidate will be located in San Francisco as a preference, but San Diego based candidates can also be considered.
Your responsibilities will include:
- Perform installations, preventive, and corrective maintenance services on the client’s technology.
- Schedule preventative maintenance, report all repairs, product failures, and other field service paperwork through HubSpot.
- Provide excellent customer support through customer training and technical support for installed instruments.
- Identify field service opportunities for future business and communicate this to the sales teams.
To be considered for the role, you will have the following skills and experience:
- Experience programming and/or operating automated laboratory scientific equipment. In particular, scripting assays for Liquid Handlers (Hamilton, Tecan etc.)
- Willingness to travel up to 75%, including overnight and international travel.
- Experience in a high client-facing role would be advantageous.
It is essential that applicants hold entitlement to work in US. Please quote job reference (phone number removed) in all correspondence.
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