Field Service Engineer

JOB TITLE: Field Service Engineer  

LOCATION: South Essex

SALARY - £32,500 Rising to £36,500 

JOB PURPOSE: 

To service, maintain and fault find on vehicle wash machines in line with the service agreements, within your agreed geographical limit.    

Responsibilities: 

•           Field Service Engineers are responsible for servicing and maintenance of the company’s full range of vehicle wash machines. This will include attending to all breakdowns, fault-finding, and repairing both mechanical and electrical faults.

•           Carry out chemical top-up on the machines as instructed and complete the appropriate paperwork.

KNOWLEDGE / SKILLS / EXPERIENCE: 

Essential: 

•           Full valid driving licence applicable to the UK

•           To have an understanding of mechanical plant operation and electrical systems and to demonstrate this through work experience. 

•           Have good interpersonal skills to communicate with both customers and internal staff.    

•           Be able to work on your own initiative and ability to work to a high standard of work.

•           Demonstrate that you have a good understanding of meeting customer needs and experience of being the face of the company.

•           Experience in using different customer portals for logging in/out of jobs with the use of a tablet device.

Desirable: 

•           Formal qualification in mechanical and electrical engineering

•           Experience within the car wash industry.

•           Experience with 3-phase.

Package:

•           Basic starting annual salary of £32,500 rising to £36,500 after 6 month probation period

•           Working hours Monday to Friday – base of 9hrs per day (45 hrs pw) Home to Home

Working 1 in 4 weekends – base of 8hrs on a Saturday and 8hrs on a Sunday

•    Paid from home to home 
 
•    Approved overtime paid during the week as 1.75 
 
•    Approved overtime paid on Saturdays at 1.75 over and above 8 hours once core hours have been achieved 
 
•    Approved overtime paid on Sundays at 1.75 over and above 8 hours once core hours have been achieved 
 
•     3 Monthly individual performance bonus targets to hit PPM and machine availability as part of the bonus scheme.
 
•    Annual company performance bonus entitlement after probation period completed and on weekend rota. 
 
•    Company van that can be used for private use (HMRC taxation will apply) 
 
•    Holiday scheme of 22 days rising to 25 days per annum plus an 8-day allowance in respect of public and bank holidays 
 
•    Health cash plan and shopping portal discount scheme (HMRC taxation will apply) 
 
•    Workplace pension scheme – statutory rules apply