Field Service Operative

Our client are a market leader in shopping centre leisure, delivering over 30 years of expertise in experiential entertainment, gift card management, and wellness solutions throughout Ireland and the UK.

We're looking for a Field Service Operator to join their growing team. If you’re hands-on, take pride in your work, and want to be part of a team that is continuously improving, this is the position for you.

Although this role is mobile around the Midlands - due to the nature of the role, the successful candidate must demonstrate flexibility and willingness to travel and provide operational cover across multiple locations throughout mainland UK ( including at short notice to support business needs, staff absences, and peak periods).

You will take full ownership of a dedicated service, maintaining and improving the performance of our client's machines on-site.

Role information:

Salary - £27,000 per annum

Hours of work: 40 hours (7am-3pm Mon-Fri)

No call-outs/out of hours work is required

Responsibilities include:

· Servicing, maintaining and repairing vending equipment to a high standard

· Diagnosing faults quickly and fixing them right first time

· Cleaning and presenting machines to reflect our client's brand standards

· Collecting cash and ensuring accuracy and accountability

· Monitoring machine performance and making adjustments to maximise revenue

· Rotating stock to optimise sales and reduce waste

· Supporting installation of new machines

· Using our client's mobile system to log work in real time (no delays, no gaps)

· Maintaining your van, tools and stock to a professional standard

· Flagging issues early and taking ownership to resolve them

What Good Looks Like:

· You don’t walk past problems

· You fix what bugs you

· You take pride in your route as if it’s your own business

· You communicate clearly and escalate early

· You are reliable, consistent and trusted

What You’ll Need

· Strong electrical, mechanical or electronic experience

· A full clean driving licence

· Ability to work independently and manage your own time

· Confidence to make decisions on-site

· A practical, problem-solving mindset

· Comfortable using smartphones and apps for job tracking

· Flexibility to work outside standard hours when required

What You’ll Get

· Fully expensed company van and fuel

· Company smartphone & tablet

· Health Cash Plan and wellbeing support

· Monthly Lunch

· Ongoing Lean training and development

· A team that backs each other and pushes for better

· A role where your work genuinely makes an impact

Important

This role requires a DBS check. You must be eligible and willing to obtain this before starting.

This role suits someone who wants more than “just a job”.

If you take ownership, enjoy solving problems, and want to be part of a business that is growing and improving every day, please apply with a copy of your CV.