Finance and Tenant Liaison Officer

Finance and Tenant Liaison Officer (Personal Finances)

Location: Home Based with National Travel but also the requirement to attend an office if needed

Salary: £46,000 per annum

Hours Per Week: 35

Are You the Candidate We’re Looking For?

At Shaftesbury, we’re looking for a Finance and Tenant Liaison Officer to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

About the Role

The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by Shaftesbury. The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with Shaftesbury policies, legal requirements, and best practice.

You’ll be responsible for:

• Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people we support.
• This role will involve travelling to Shaftesbury care service locations to undertake these tasks as well as home or office-based desktop audits.
• Liaise with tenants living in Shaftesbury’s housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in Shaftesbury to ensure housing is of a good standard.
• Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement.

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

• Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
• Professional Development – Access to an excellent training and development programme
• Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
• Pension Scheme – Helping you plan for the future
• Wellbeing Support – Access to a comprehensive Employee Assistance Programme

Why You?

You’ll bring:

• Evidence of continued professional and personal development
• Hold an accountancy qualification or strong experience of financial auditing
• Knowledge of housing legislation and how this impacts tenancy services
• Ability to provide constructive feedback and to develop SMART action plans
• Knowledge and understanding of GDPR and data protection
• Strong Excel and Work IT skills
• Experience of report writing
• Full UK driving licence and access to a vehicle that can be used for work purposes

 Join Us

If you’re ready to contribute to a caring, inclusive organisation where your work truly matters, we’d love to hear from you.

Be part of something bigger. Be part of Shaftesbury.

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To Apply

If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.