First Line Manager

Do you have strong leadership and management skills? If so, this would be a great opportunity for you!

Apply today to work as a First Line Manager for our client's large multi-user distribution center in Doncaster.

The rate of pay is £16.83 per hour.

This is a full-time role working rotating shifts and the hours of work are:
- 6am to 2pm
- 2pm to 10pm
- 10pm to 6am (for a short period of time)

Your Time at Work

As a First Line Manager your duties include:

General Responsibilities:
- To lead and manage a team of warehouse operatives and ensure the smooth running of warehouse operations. ensuring that all warehouse activities are carried out in a safe and efficient manner, while maintaining high standards of quality and service to ensure defined outcomes for the site and the customer(s).

Specific Responsibilities:
- In addition to the main duties and responsibilities listed below the First Line Manager will be expected to perform other duties commensurate with their skills and abilities.

Safety:
- Ensure that all warehouse activities are carried out in accordance with health and safety
- Drive a culture where everyone takes personal responsibility for managing the HSSE risks associated with their roles
- Ensure colleagues, visitors & contractors understand their HSSE responsibilities and are competent to perform their jobs safely, in a way that protects the environment.
- Implement actions to reduce or eliminate health and safety related risks
- Ensure the team applies the Safety Standards and relevant guidelines
- Report and investigate incidents within the workplace and respond to or escalate issues of non-compliance to safety regulations and procedures

Security:
- Support and adhere to the required security measures to protect the site premises, including the safety of personnel, assets and of the customer's product for the required area
- Highlight and Investigate all relevant security risks and support the implementation of identified mitigation, where necessary having proposed mitigation options to your line manager for agreement
- Ensure there is a managerial presence at site searches when employees are leaving site.
- Adhere to all site security processes and initiatives

Process framework:
- Continuously contribute to the improvement of procedures to better achieve the prescribed outputs
- Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan

Customer engagement:
- Respond to or escalate customer issues and recommend solutions
- Communicate in an open and honest way with our internal and external customers

Resource Planning:
- Manage skills within the operation to ensure efficient utilisation of resources
- Support with resource planning and management e.g. implement agreed processes to review performance, monitor absence and sickness and address issues within guidelines
- Identify and escalate training and qualification gaps and conduct/support with induction and technical training for the team when and where applicable.
- Communicate clear operational objectives

Performance and Conduct Management:
- Manage day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (e.g. safety, operational, employee related etc)
- Support recruitment, MPACT, disciplinary (including exit processes) and provide recommendations
- Conduct performance reviews and recommend performance ratings to your line manager
- Coach and guide all reportees
- Monitor performance of people, equipment and processes and highlight areas for improvement
- Review and manage conduct and performance, ensure reporting processes and corrective actions for under performance are in place

Continuous Improvement:
- Support senior management to implement continuous improvement activities
- Support the environmental agenda and continuous improvement activities to increase environmental efficiency
- Identify areas for improvement within warehouse operations and develop and implement improvement plans
- Work with cross-functional teams to identify areas for improvement and implement best practices
- Monitor and report on the effectiveness of improvement initiatives
- Continuously review and improve warehouse procedures and processes to ensure maximum efficiency and productivity
- Promote feedback channels for employees (e.g Performance Dialogue boards, daily briefing sessions, EES)

Our Perfect Worker

Essential skills:

- Microsoft Office
- Employment Law knowledge - Basic
- Knowledge of warehouse management systems and inventory control
- Operational Warehouse management skills
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving
- Ability to work under pressure and to tight deadlines
- Knowledge of health and safety regulations and best practices
- Continuous improvement mindset
- Ability to motivate and develop a team of employees.

Desirable skills
- Experience in Bonded Warehouse Systems
- Accreditations related to food safety
- IOSH Managing Safely
- First Aid

Soft skills:
- Communication and relationship building at all levels (Customer, HMRC, Auditing Bodies, Management, Operations).
- Ability to lead, direct and motivate

Learning description of the role:

- Development of a true understanding of all aspects of running a HMRC bonded / BRC accredited warehouse facility
- Being able to work effectively with suppliers and service providers such as hauliers, staff agencies, product suppliers and ensure they are to the required standards for business being conducted.
- Understand and apply all our clients' HSSE and HMRC policies and procedures.
- Develop a detailed understanding of the requirements with regard to detailed warehouse management systems and duty management systems.
- Understand our client's HR and MPACT / Engagement procedures.
- Learning and development

Key Information and Benefits

- Earn £16.83 per hour
- Full-time
- Temp to perm opportunity
- On-site support from Staffline
- Canteen on site
- Free car parking on site
- Free food + hot drinks
- Good links to public transport
- PPE provided
- Full training provided
- Opportunities for overtime

Job Ref: 1MLSD

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.
Important Information

- Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.