Floating Support Officer

Honeycomb Group · Direct employer

Floating Support Officer

£27,356 a year

Stoke-on-Trent

Hours per week 37.5

Contract type Permanent

As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.

What you’ll do:  

  • Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.

  • Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.

  • Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.

  • Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.

  • Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.

Who you are: 

  • A good level of education including GCSE English and maths, or equivalent.

  • Demonstrable experience of working in a similar sector or transferable skills.

  • Experience of working with customers with complex needs.

  • Excellent communication skills.

  • Experience in completing forms and applications for benefits and grants.

  • Ability to work under pressure and manage multiple tasks and demands.

The successful candidate will be required to complete a DBS check.  
 

Apply now! We may close this vacancy early if we receive a high volume of applications.   
 

#FloatingSupport #Homelessness #Stoke #JobsThatGiveBack #Community #FullTime #GreatBenefits 

Who we are

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.

Homelessness isn’t a choice. It can happen to anyone. 

Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. 
 

Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keeppeople from finding and securing a home of their own. 
 


Join us on our fight to make homelessness history across Staffordshire and everywhere.

Apply Now →

Application opens at the source listing. Free for jobseekers.

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