Freight Coordinator

Full job description

Freight Operator

Location: Oldham

Salary: £30,000 - £37,000 DOE + Benefits

About the Role

Due to continued growth, we are looking to recruit an experienced Freight Operator to join a busy operations team in Oldham.

This is an excellent opportunity for a logistics professional with experience across road, sea and air freight who enjoys managing shipments from booking through to final delivery while delivering exceptional customer service.

Working within a fast-paced environment, you will liaise with customers, carriers, overseas agents and suppliers to ensure shipments are moved efficiently, compliantly and cost-effectively.

Key Responsibilities

• Coordinate and manage UK and international freight movements via road, sea and air.
• Arrange bookings with hauliers, shipping lines, airlines and courier partners.
• Monitor shipments from collection through to final delivery.
• Prepare and process import and export documentation.
• Liaise with customers regarding shipment updates, delays and queries.
• Obtain and negotiate freight rates with carriers and suppliers.
• Work closely with overseas agents and customs partners.
• Ensure compliance with customs regulations and international shipping requirements.
• Handle shipment tracking, problem-solving and issue resolution.
• Maintain accurate records within freight management systems.
• Support customers with freight quotations and transport solutions.
• Deliver a high level of customer service and account management.

Skills & Experience Required

• Previous experience within freight forwarding, logistics or transport operations.
• Strong knowledge of road, sea and air freight processes.
• Understanding of import/export procedures and customs documentation.
• Experience dealing with international shipments.
• Excellent organisational and time management skills.
• Strong communication and relationship-building abilities.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Commercial awareness and a customer-focused approach.
• Good IT skills including Microsoft Office and freight management systems.

What’s on Offer?

• Competitive salary based on experience.
• Career progression opportunities within a growing business.
• Supportive and collaborative team environment.
• Ongoing training and development.
• Pension scheme and additional company benefits.

If you have a background in freight forwarding and are looking to join a dynamic and growing logistics business, we’d love to hear from you.