French speaking Customer Service Associate

FRENCH SELECTION (FS)

French speaking Customer Service Associate
Salary: Competitive
Location: Rosyth
Hybrid working
Ref: 8233FC

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8233FC

The Company:
A well-established provider in the scientific field.

Main duties:
To provide excellent customer service and administrative support.

The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To advise customers on product suitability
- To complete necessary administration and keep the customer records up to date
- To liaise with Servicing department to schedule installation of product and servicing
- To monitor customer feedback and provide suitable suggestions for improvement

The Candidate:
- Fluent in French (written and spoken) - Essential
- Previous experience in customer service - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate

The Salary: Competitive

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.