Front of House Administrator

Your new company
You'll be joining a highly respected Professional Services firm with a strong presence in Edinburgh. The organisation is known for its professional, collaborative culture and its commitment to delivering an exceptional experience for clients, visitors, and staff. You'll be part of a Front of House team that plays a key role in maintaining smooth daily operations and upholding the company's reputation for excellence.

Your new role
As the Front of House Administrator, you'll be the first point of contact for clients, guests, and internal teams. Your role will combine reception duties, meeting coordination, facilities liaison, and administrative responsibilities.
Your day‑to‑day work will include:

• Managing reception services, including answering calls, responding to emails, greeting visitors, issuing passes, and coordinating guest arrivals.
• Coordinating meetings using scheduling software, preparing rooms, arranging refreshments, and ensuring high‑quality hospitality
• Supporting AV and video conferencing, including setup, testing, troubleshooting, and coordinating cross‑office calls
• Maintaining FOH and kitchen areas, managing stock, placing orders, and ensuring a clean, organised environment
• Handling mail and courier services, including international shipments and confidential materials
• Providing event support, from arranging catering and staffing to coordinating logistics for internal and external functions.
• Liaising with facilities, security, and contractors to ensure smooth office operations
• Supporting the Office Manager, including training new FOH team members and collecting ESG data

This is a varied, fast‑paced role where no two days are the same.
What you'll need to succeed
To thrive in this role, you'll bring:

• Strong communication skills and a confident, professional manner
• Excellent organisational ability and attention to detail
• Experience in front of house, reception, hospitality, or administrative environment
• Confidence using technology, including AV/VC platforms and scheduling systems
• A proactive, solutions‑focused approach with the ability to multitask
• A team‑oriented mindset and the ability to build positive working relationships
• Reliability, discretion, and a commitment to delivering a high‑quality service

What you'll get in return
You'll join a supportive, well‑established organisation that values its people and provides a professional, friendly working environment. You can expect:

• A competitive salary and benefits package
• A collaborative team culture with strong cross‑office support
• The chance to play a key role in delivering a first‑class experience for clients and colleagues

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)