Funding Customer Advisor
Insight Select
Overview:
Our client, a globally recognisable charitable organisation are currently looking for a Funding Customer Advisor to join their Team to assist customers and internal staff members on the grant systems and processes.
Role & Responsibilities:
- Liaising with external customers to inform them of funding processes and systems
- Respond to queries in a timely manner
- Training internal teams on grant system and processes
- Working with other teams to create information guides on FAQs
- Present to internal teams on system and process changes
Essential Skills & Experience:
- 3+ years’ experience working on a customer helpdesk
- Experience providing guidance and training to internal and external parties
- Experience using salesforce or a similar CRM system
- Confident in making decisions
- Confident liaising with stakeholders
Package:
- Up to £250 per day (Umbrella rate)
- Hybrid working
- Free Lunch on site
- On site gym
- Beautiful offices in Central London
Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract
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