Graduate Customer Account Executive - 18 Month FTC

Hays Business Support

🎓 Graduate Customer Account Executive (Manufacturing) - 18 month FTC 📍 Wrexham | 💷 £30,000-£34,000 | 🏡 Hybrid after probation

Your new company
You'll be joining a global manufacturing business with international customers and a complex supply chain environment. This is an excellent opportunity for a high‑performing graduate to gain hands‑on commercial and operational experience early in their career.
Your new role
This role is ideal for a graduate who wants real responsibility, not a back‑office or purely administrative position.You'll work at the intersection of customer relationships, supply chain and commercial teams, taking ownership of day‑to‑day customer activity from order placement through to delivery performance. You'll be trusted early, exposed to senior stakeholders, and supported to develop quickly.
Key responsibilities include:

  • Acting as a day‑to‑day contact for assigned customer accounts
  • Managing orders, data accuracy and service performance
  • Working closely with planning, logistics and production teams
  • Supporting customer KPIs and resolving issues proactively
  • Using ERP systems (SAP exposure desirable but not essential)

This is a fast‑paced role suited to someone who enjoys accountability and learning by doing.
What you'll need to succeed

  • A First‑Class or strong 2:1 degree in Business, Management, International Business or similar
  • Strong communication and organisational skills
  • Commercial awareness and confidence working with customers
  • A proactive, resilient mindset and desire to progress quickly
  • European language skills (Italian, Spanish, German etc.) are highly advantageous.

What you'll get in return

  • 🚀 Early responsibility and exposure to senior stakeholders
  • 🌍 Work with international customers and supply chains
  • 🧠 Steep learning curve in a commercial environment
  • 🏡 Hybrid working after probation
  • 💥A strong platform for progression into customer, commercial or supply chain roles

📌 Internal contract title is Customer Service Representative, however the role offers significantly more responsibility than a traditional customer service position.👉 Apply now if you're a First‑Class or strong 2:1 graduate looking for real responsibility early in your career.

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