Hard FM Manager
Service Care Solutions
£450 per day Umbrella / £345 PAYE (Inside IR35)
37 Hours per Week
3 Month Contract
We are currently recruiting for a Hard FM Manager to join Kent based Council on an interim basis for an initial 3-month contract.
This is a senior Facilities Management role responsible for overseeing the delivery of Hard FM services across the Council's estate, ensuring statutory compliance, effective contract management and high-quality service delivery. The successful candidate will lead Hard FM operations, manage contractor performance and support the strategic management of the Council's facilities portfolio.
As Hard FM Manager, you will be responsible for managing Hard FM contracts and supply chain partners, ensuring services are delivered in line with contractual requirements, budgets and performance standards. You will provide leadership to Hard FM Supervisors across Mechanical, Electrical and Fabric disciplines, driving service improvements and ensuring compliance across the estate.
You will work closely with the Head of FM Delivery, Facilities and Energy Programme Manager and wider stakeholders to ensure facilities services support the Council's operational and strategic objectives.
Key Responsibilities
- Manage the operational delivery of Hard FM contracts and associated contractors
- Monitor contract performance and ensure compliance with agreed service levels
- Lead, manage and develop Hard FM Supervisors and operational teams
- Conduct performance reviews, audits and contract monitoring activities
- Identify service delivery issues and implement mitigation plans where required
- Maintain accurate compliance records and ensure statutory obligations are met
- Monitor budgets and expenditure, ensuring value for money and effective resource management
- Support the delivery of energy management and sustainability initiatives
- Produce reports and performance information for senior management
- Build strong relationships with internal stakeholders, service providers and contractors
- Support the Head of FM Delivery and provide cover when required
- Degree qualification in Facilities Management or a related discipline
- Extensive experience managing Hard FM services within a large and complex property portfolio
- Strong contract management experience, including NEC and JCT contracts
- Detailed knowledge of statutory compliance, including Fire Safety, Asbestos, Legionella, Gas, Electrical and Lift Compliance
- Knowledge of the Building Safety Act 2022 and Golden Thread principles
- Experience leading and developing FM teams within a senior management environment
- Strong budget management and financial monitoring experience
- Excellent stakeholder management and communication skills
- Experience working within a public sector environment is highly desirable
- NEBOSH, IOSH or equivalent Health & Safety qualification would be advantageous
- IWFM Level 6 or Chartered status would be beneficial
If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.
Contact: James Glover at Service Care Solutions on (phone number removed) or via email at (url removed)
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