Head of Accounts

Head of Accounts -  £70,000 - £75,000 + commission, pension, annual leave and reward and wellbeing platform.

Head of Accounts Overview

Roeks Avenue Talent is delighted to be recruiting for a Head of Accounts on behalf of a well-established and highly respected organisation. This is a pivotal leadership role, responsible for leading a team of Account Managers who manage the majority of the organisation's client portfolio and revenue.

We are seeking a commercially minded relationship management leader who can inspire high performance, develop long-term client partnerships, and identify opportunities for growth within existing accounts. The successful candidate will combine strong people leadership with a strategic and client-focused approach, thriving within a collaborative, values-driven culture where teamwork, transparency, and accountability are highly valued.

This is an excellent opportunity to join a successful organisation with an outstanding reputation, a passionate workforce, and a genuine commitment to employee development and wellbeing.

Leadership & Team Management

• Inspires, leads, and develops a team of 9-10 Account Managers, enabling them to grow their portfolios, identify new opportunities, and drive account value and retention
• Engaging with clients where appropriate to support delivery and strengthen relationships
• Priorities include establishing credible team relationships, building trust, understanding performance metrics, and creating performance-driving routines
  • Must build credibility across the organisation with senior leadership
  • Critical role as 95% of revenue flows through this team

• Performance management discipline critical, with succession planning experience

Commercial & Relationship Management

• Commercial background essential
• Requires someone with experience of relationship management who can drive long-term client development
  • Able to identify new opportunities for revenue growth within the existing accounts

• Operational or corporate experience valuable for relating to clients and understanding their operational complexity

Cultural Fit & Leadership Style

• A collaborative culture within a long-established, close-knit business
• Requires experience filtering organisational pressures appropriately
  • Comfortable working with high levels of oversight while sustaining a positive team dynamic

• Effectively communicates leadership decisions with context and rationale to drive understanding and alignment
• Balances detail-oriented delivery with confident C-suite engagement

Personal Qualities

• Resilient and confident in decisions making
• High personal standards with ability to hold team accountable
• Collaborative team player working transparently with other leaders
• Humble and grounded
• Transparent communicator
• Empowering leader who enables ownership within appropriate accountability boundaries

Team Composition

• Eclectic team with corporate, operational, or account management backgrounds

Performance & Accountability

• Performance management required
• Accountability for account patches and portfolios required

Interview Process – 3 stages including competency based questions and a presentation

Line Manager Approach

• Transparent, open communication
• Empowering within accountability boundaries, letting people add personal stamp
• Provides supportive and fair leadership on people matters, while maintaining clear expectations and accountability

Please apply today to be considered.