Helpdesk Administrator

Helpdesk Administrator
Bolton
£30,000 | 40 hours per week | Flexible start time up to 9:00am

We are seeking a dependable and highly organised Helpdesk Administrator to join a well-established construction business based in Bolton.

This position plays a key role in supporting the day-to-day running of maintenance operations, ensuring jobs are coordinated efficiently, and communication between clients, engineers, and internal teams runs smoothly. The role will suit someone who enjoys working in a busy environment, can manage multiple tasks effectively, and has a strong administrative background within construction.

Key Responsibilities

• Handling incoming maintenance queries and allocating works accordingly
• Scheduling reactive and planned maintenance appointments
• Communicating with clients, engineers, and subcontractors on job progress
• Maintaining accurate records and updating internal systems
• Tracking ongoing works and ensuring deadlines and service standards are met
• Providing general administrative support to the wider team

Requirements

• Previous experience working within the construction industry is essential
• Experience in a helpdesk, coordination, or administrative role within construction
• Strong organisational and time management skills
• Confident communication skills with a professional approach
• Ability to prioritise workload in a fast-paced environment
• Good IT and system administration skills

What’s on Offer

• Salary up to £30,000
• Flexible start time up to 9:00am
• Stable and supportive working environment
• Varied role with day-to-day responsibility and autonomy

Apply

If you’re interested in this opportunity, please apply with a copy of your CV or get in touch with our Commercial Specialist, Jane Fairhurst.