Helpdesk Coordinator

Service/Helpdesk Coordinator

📍 Havant
🕒 Full-time | Monday–Friday, 8:30am – 5:00pm (1 hour lunch)
💼 Temp to Perm
💰 £27,976 (£13.45 per hour)

Are you an organised and confident communicator looking for a busy, varied role where no two days are the same?

We’re recruiting for a Service Coordinator to join a well-established and respected maintenance and repairs company. This is a fantastic opportunity to join a supportive team, with the potential to move into a permanent position.

What you’ll be doing:

• Taking incoming calls from clients, trade operatives, and residents
• Scheduling and booking appointments efficiently
• Supporting the daily allocation of work to operatives, including reactive jobs
• Managing appointment changes and liaising between operatives and customers
• Updating and maintaining company systems with job progress and completion details
• Providing general administrative support as needed

What we’re looking for:

• Strong communication and telephone skills
• Previous experience in a customer service or office-based role
• Excellent attention to detail and accuracy
• Strong organisational and time management skills
• Ability to work well under pressure and meet deadlines

What’s in it for you:

• Stable Monday–Friday working hours
• Opportunity to secure a permanent role
• Work within a friendly and supportive team
• Gain experience in a busy and fast-paced environment

If you’re proactive, organised, and enjoy working in a customer-focused role, we’d love to hear from you.

📞 Apply today or call Lynsey at Key Recruitment for more information